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Professional Standards Administrator Resources

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Professional Standards Administrator Resources

 

Certification

All local associations/boards must designate and certify one person or entity primarily responsible for administration of professional standards processes.

This rule is mandated by NAR and means that the Professional Standards Administrator (“PSA”) must be certified as meeting the learning objectives and minimum criteria established by NAR. If you were certified a number of years ago, you should take the seminar as a refresher course. NAR now requires that all PSAs must be re-certified every four years.

 

 

The certification course is only offered as a 2-day webinar. 

When: Wednesday, March 25 and Thursday, March 26, 2026

Time: 9:30 am – 12:30 pm, each day

Via:    Zoom (link provided after registration)

Fee: $140 per person for first-time certifiers; No charge for re-certification

Instructor: Brian Polinsky, Senior Counsel & Director of Professional Standards
 
More Info

 

Course Materials: Each attendee should download the current Professional Standards Reference Manual.

Recording: The training will be recorded for anyone who is not able to attend live. (Fees will be the same as for live training).

Refund/Cancellation Policy: C.A.R. reserves the right to cancel a training session at any time with full refund of fee paid.  A full refund is available for attendee cancellation if the cancellation is received by C.A.R. at least seven (7) days before the scheduled date.

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Missed the live class?  Register for on-demand training:

 
More Info

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local association forms

All Arbitration and Mediation Forms (2026)

All Disciplinary and Grievance Forms (2026)

 

Date in parentheses is the year the form was last updated. (year updated)
For information regarding these forms, please contact Corporate Legal. 

Copyright© 2026 CALIFORNIA ASSOCIATION OF REALTORS®(C.A.R.). Permission is granted to C.A.R. members to reprint this material in hard copy or PDF format only for personal use or with individual clients. This material may not be used or reproduced for commercial purposes. Other reproduction or use is strictly prohibited without the express written permission of the C.A.R Legal Department. All rights reserved.

 

Arbitration

Procedural Review

Show Cause Forms

Miscellaneous Forms

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Disciplinary

Procedural Review

Miscellaneous

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View and download all Arbitration and Disciplinary forms in Word version here.

checklists, manuals, and guidelines

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*DISCLAIMER: The CALFORNIA ASSOCIATION OF REALTORS® uses links to other Web sites in an effort to assist users in locating information on topics that might be of interest to them. These links are provided as a courtesy, are NOT maintained by C.A.R. and C.A.R. cannot be responsible for either their information content or their maintenance. Furthermore, linking to a Web site does not constitute an endorsement by C.A.R. or any of its employees of the sponsors of the Web site or the products presented on the Web site.

 

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